The South African Radio Astronomy Observatory (SARAO) is recruiting a Software Site Support Engineer on a permanent contract. The successful candidate will support the telescopes’ engineering, deployment and commissioning activities in Karoo, Capetown.
Key Responsibilities
- Investigating support issues reported on site.
- Coordinating tests, fault finding and tracking down of cross-subsystem issues.
- Supporting user requests for data and trend analysis.
- Fixing minor bugs in the deployed software where possible.
- Engaging with different subsystems to identify problems, perform system integration tests, and support commissioning tests on site.
- Deploying and maintaining development infrastructure.
- Deploying software subsystems on production systems and managing/monitoring site deployments.
- Documentation and project management input as required.
- Site visits as required.
- Training of operators and commissioners on the software subsystems.
- Lab integration tests of subcontractor deliverables with the software systems; feedback/inputs to subcontractors.
- Assist in developing and performing integration tests to examine the whole software subsystems on lab machines before deploying to karoo systems.
- Configure, install and help troubleshoot operating system software and server hardware.
- Configure and manage subsystem networks.
- Monitor and maintain the performance of servers.
Key Requirements
Qualifications
- N.D (Comp Sci) with 6+ years; OR
- B.Tech/B.Sc (Comp Sci) with 5+ years; OR
- B.Eng/B.Sc Hons (Comp Sci) with 4+ years; OR
- M.Eng/M.Sc (Comp Sci) with 2+ years; OR
- Engineering (with a software focus) or related field.
Experience
- Testing, deployment, commissioning, release and support of large-scale projects.
- Test-driven development and integration testing techniques, methodologies and frameworks and supporting systems.
- Quality assurance processes and software development processes.
Knowledge
- Modern software collaboration tools include Github, Containers, Google Drive, JIRA etc.
- Knowledge of continuous integration, testing and deployment techniques and tools.
- Knowledge of the Linux operating systems and networking.
- Knowledge of the Python programming language is beneficial.
Additional Notes
- The applicant should have the following skills, abilities, and competencies:
- Work independently and be a good team player;
- Participate and thrive in a collaborative environment;
- Strong English oral and written communication;
- Troubleshoot issues methodically;
- Keen attention to detail;
- Good knowledge of and experience in software testing and quality assurance;
- Some experience in Python and software development;
- Some experience with operating systems (Linux, OS X, Windows) and networking;
- Excellent and proven fault-finding skills;
- Good oral and written communication skills;
- Self-motivated and able to work independently;
- Keen interest in engineering and how systems work;
- Good attention to detail;
- Wanting to learn more and expand knowledge; and
- Team player and ability to thrive in a collaborative environment.
How to apply
Applicants should submit a Comprehensive CV here by 30 March 2023. The application should include a letter of motivation and three referees’ names and contact details.
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